“What is Booking.com doing to help me grow my business?” is a question we hear often. To answer it and give you a clear picture of all the tools and resources available to you, we launched Growing Together.
Growing Together is an ongoing commitment to take our partnership to the next level – by being more transparent, acting on your feedback, and supporting you at all times.
Keep reading to learn more about the progress we’ve made, as well as what’s to come.
We promise to share even more personalized advice to help grow your revenue, reduce your workload, and make your guests even happier.
We promise to share more info on what you get out of your partnership with us, from world-class marketing and tech solutions, to local teams who know your market inside out.
We promise to express our appreciation more, listen closer, and show you how exactly we’re acting on your feedback.
We promise to be there for you: To keep you informed, inspired, and help you connect and share with each other.
Discover how we’re strengthening our partnership across 4 key areas: Results, value, relationship, and support.
With Guest Insights, you can get to know your guests before they even arrive. As we roll out this new feature to our partners around the world, you’ll get info like a guest’s age, dietary needs, past reviews, or destination interests. That way, you can personalize their experience right from the start.
To show the value you get in return for your commission, we’ll soon be launching a new campaign on the Booking.com Partner Hub. In conversation with our experts and thought leaders, we’ll dive deeper into our investment areas, successes, and learnings, as well as the direction we’re heading in the future.
You told us the way we calculate guest review scores could be fairer and more objective to better represent your property and services. That’s why we decided to dig into our own research and industry best practices. As a result, we’ve upgraded our guest review system.
To help you manage your property more efficiently, we’ve divided the homepage of the Booking.com Extranet into 2 sections: “Operations” and “Performance.” Plus we’re already looking for new ways to streamline your day-to-day tasks and reduce your workload.
Your feedback fuels our progress. Continue sharing your experiences with us – it helps us understand what you need as a partner.
What do you think of this page?
Want to connect with partners like you? Share your ideas in the Partner Community: